Frequently Asked Questions

Getting Started

How does the free trial work?

You get full access to all features for 7 days. No hidden fees, cancel anytime. Your trial starts immediately after signup and you can explore all premium features without any restrictions.

How do I create an account?

Simply click the "JOIN FOR FREE" button, enter your email address, create a secure password, and verify your email. You'll have instant access to your 7-day free trial.

Account & Security

Is my information secure?

Yes! We use industry-leading encryption and never share your data with third parties. All your personal information is protected with bank-level security protocols and SSL encryption.

How do I reset my password?

Click the "Forgot Password" link on the login page, enter your email address, and we'll send you a secure reset link within minutes.

Can I change my email address?

Yes, you can update your email address in your account settings. You'll need to verify the new email address for security purposes.

Billing & Payments

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and cryptocurrency payments (Bitcoin, Ethereum, Litecoin). All transactions are processed securely.

What's the difference between monthly and lifetime plans?

Monthly plan is $24.99/month with a 7-day free trial and can be cancelled anytime. Lifetime plan is a one-time payment of $34.99 for permanent access with no recurring charges - it's our most popular option!

How do I update my payment method?

Navigate to your account settings and select "Payment Methods". You can add, remove, or update your payment information there.

Subscription Management

Can I cancel my subscription?

Yes, you can cancel your subscription at any time with no questions asked. Simply go to your account settings and click "Cancel Subscription". You'll retain access until the end of your billing period.

Do you offer refunds?

Yes! We offer a 7-day money-back guarantee for all new subscriptions. If you're not completely satisfied within the first 7 days, contact our support team for a full refund.

What happens when I cancel?

Your access continues until the end of your current billing period. After that, your account will be downgraded but not deleted, so you can reactivate anytime.

Platform Features

How often is new content added?

We add fresh content daily to ensure you always have something new to enjoy. Our content team works around the clock to provide the latest and most exciting experiences.

Is there a mobile app available?

Our platform is fully optimized for mobile browsers and works seamlessly on all devices. We're currently developing dedicated mobile apps for iOS and Android that will be available soon.

Can I download content?

Content is available for streaming only to protect our creators and maintain security. All content is optimized for smooth streaming on any device.

Community & Support

How many members do you have?

We have over 1,425 satisfied members and growing daily! Our community is active and supportive, with new members joining every day from around the world.

What makes your platform different?

We offer daily content updates, full security and discretion, flexible payment plans including a lifetime option, user-friendly interface, and excellent 24/7 customer support. Our platform is designed with your experience in mind.

How do I contact support?

You can reach our support team 24/7 through our support page, via email, or through our Telegram support channel. We typically respond within a few hours.

Technical Issues

I'm having trouble logging in, what should I do?

First, make sure you're using the correct email and password. If you've forgotten your password, use the "Forgot Password" link. Clear your browser cache and cookies, or try a different browser. If issues persist, contact our support team.

The site is loading slowly, how can I fix this?

Try refreshing the page, clearing your browser cache, or switching to a different browser. Check your internet connection and try disabling browser extensions. If problems continue, contact our technical support.

Why can't I access certain content?

Make sure your subscription is active and you're logged in. Some content may have regional restrictions or require specific subscription tiers. Contact support if you believe you should have access.

Still Have Questions?

Can't find the answer you're looking for? Our support team is available 24/7 to help you with any questions or concerns. Contact us through our support page, email, or Telegram for personalized assistance.