Managing Account Settings

schedule Updated January 2025 person By Support Team access_time 5 min read

Your account settings give you control over how your account works and how you interact with the platform. This comprehensive guide will walk you through all the different settings available and how to customize them to your preferences.

Accessing Your Account Settings

To access your account settings:

  1. Click on your profile picture in the top-right corner
  2. Select "Account Settings" from the dropdown menu
  3. You'll see a sidebar with different setting categories

General Settings

Personal Information

In the "General" section, you can update:

  • Display Name: How your name appears to other users
  • Email Address: Your primary contact email
  • Username: Your unique identifier (if changeable)
  • Bio/Description: A short description about yourself

Language and Region

  • Language: Choose your preferred interface language
  • Time Zone: Set your local time zone for accurate timestamps
  • Date Format: Choose how dates are displayed

Privacy Settings

Profile Visibility

Control who can see your profile information:

  • Public: Anyone can view your profile
  • Friends Only: Only approved connections can see your profile
  • Private: Your profile is hidden from other users

Activity Settings

  • Show Online Status: Let others see when you're active
  • Activity History: Control if your viewing history is saved
  • Search Visibility: Whether your profile appears in search results

Security Settings

Password Management

  • Change Password: Update your account password
  • Password Requirements: View current security requirements
  • Last Changed: See when you last updated your password

Two-Factor Authentication (2FA)

Add an extra layer of security to your account:

  1. Go to the "Security" section
  2. Find "Two-Factor Authentication"
  3. Click "Enable 2FA"
  4. Choose your method (SMS, authenticator app, or email)
  5. Follow the setup instructions

Login History

Review recent account access:

  • See recent login locations and times
  • Identify any suspicious activity
  • Log out of other devices if needed

Notification Settings

Email Notifications

Control what emails you receive:

  • Account Updates: Changes to your account
  • Security Alerts: Important security notifications
  • Payment Notifications: Billing and payment updates
  • New Content: Updates about new videos or features
  • Marketing: Promotional emails and newsletters

Push Notifications

If you use our mobile app:

  • New Messages: Direct messages and replies
  • Content Updates: When creators you follow upload new content
  • System Notifications: Important account or service updates

Payment and Billing

Payment Methods

Manage your saved payment information:

  • Add Payment Method: Credit cards, PayPal, etc.
  • Default Payment: Choose your preferred payment method
  • Remove Cards: Delete old or unused payment methods

Subscription Management

  • Current Plan: View your current subscription tier
  • Billing History: See past payments and invoices
  • Auto-Renewal: Control if subscriptions renew automatically
  • Cancel Subscription: End your current subscription

Content Preferences

Viewing Preferences

  • Autoplay: Whether videos start playing automatically
  • Quality Settings: Default video quality (Auto, HD, SD)
  • Content Filters: Hide certain types of content

Recommendations

  • Personalized Content: Use viewing history for recommendations
  • Similar Users: Get suggestions based on users with similar interests
  • Popular Content: Show trending and popular videos

Data and Privacy

Data Download

Request a copy of your data:

  1. Go to "Privacy & Data"
  2. Click "Download My Data"
  3. Choose what data to include
  4. You'll receive an email when your data is ready

Account Deletion

If you want to permanently delete your account:

  1. Go to "Privacy & Data"
  2. Scroll to "Delete Account"
  3. Read the warning about permanent deletion
  4. Enter your password to confirm
  5. Your account will be deleted within 30 days
Important: Account deletion is permanent and cannot be undone. Make sure to download any data you want to keep before deleting your account.

Troubleshooting Settings Issues

Changes aren't saving

  • Make sure you click "Save Changes" after making updates
  • Check your internet connection
  • Try refreshing the page and making the changes again
  • Clear your browser cache

Can't access certain settings

  • Some settings may require email verification
  • Premium features might need a subscription
  • Your account type might restrict certain options

Email verification issues

  • Check your spam/junk folder
  • Make sure your email address is correct
  • Click "Resend Verification" if needed
  • Contact support if emails aren't arriving

Pro Tip

Regularly review your account settings, especially privacy and security options. We recommend checking your settings every few months to ensure they still match your preferences and security needs.