Update Your Profile Picture

schedule Updated January 2025 person By Support Team access_time 2 min read

Your profile picture is the first thing other users see when they interact with your account. A good profile picture helps personalize your account and makes you more recognizable to other users. This guide will show you how to upload and update your profile picture.

Supported Image Formats

Before uploading your image, make sure it meets our requirements:

  • File formats: JPG, PNG, GIF (non-animated)
  • File size: Maximum 5MB
  • Dimensions: Minimum 100x100 pixels, maximum 2000x2000 pixels
  • Aspect ratio: Square images work best (1:1 ratio)

Step-by-Step Instructions

Step 1: Access Your Profile Settings

  1. Click on your current profile picture in the top-right corner
  2. Select "Profile Settings" from the dropdown menu
  3. You'll be taken to your profile management page

Step 2: Upload Your New Image

  1. Look for the "Profile Picture" section
  2. Click on your current profile picture or the "Change Picture" button
  3. A file browser will open - select your new image file
  4. Click "Open" to upload the image

Step 3: Crop and Position Your Image

  1. After uploading, you'll see a cropping tool
  2. Drag the corners of the selection box to resize the crop area
  3. Click and drag inside the box to reposition the image
  4. The preview on the right shows how your profile picture will appear

Step 4: Save Your Changes

  1. When you're happy with the crop, click "Save Changes"
  2. Your new profile picture will be processed and updated
  3. You'll see a confirmation message when the update is complete

Tips for Great Profile Pictures

Choose the Right Image

  • High quality: Use a clear, well-lit photo
  • Face forward: Make sure your face is clearly visible
  • Simple background: Avoid busy or distracting backgrounds
  • Recent photo: Use a current picture that represents you

Technical Best Practices

  • Square format: Crop your image to a square before uploading for best results
  • High resolution: Upload at least 400x400 pixels for crisp display
  • Good lighting: Natural light or well-balanced artificial lighting works best
  • Focus on your face: Your head and shoulders should fill most of the frame

Troubleshooting Common Issues

My image won't upload

If you're having trouble uploading your image, check the following:

  • Make sure your file is under 5MB in size
  • Verify the file format is JPG, PNG, or GIF
  • Try refreshing the page and uploading again
  • Check your internet connection

The image looks blurry or pixelated

This usually happens when:

  • The original image resolution is too low
  • You've cropped too small a section of the image
  • The image was heavily compressed

Solution: Try uploading a higher resolution version of your image.

My profile picture isn't updating everywhere

Sometimes it takes a few minutes for your new profile picture to appear across the entire platform:

  • Wait 5-10 minutes for the change to propagate
  • Clear your browser cache and refresh the page
  • Log out and log back in
  • The change should appear on mobile apps within a few minutes

Removing Your Profile Picture

If you want to remove your profile picture and return to the default avatar:

  1. Go to your Profile Settings
  2. Click on your current profile picture
  3. Select "Remove Picture" or "Use Default"
  4. Confirm your choice

Privacy Note

Your profile picture is visible to other users on the platform. Make sure you're comfortable with the image you choose, and avoid including personal information like your full name, address, or phone number in the image.